Irate card users left in dark

Consumers say they're frustrated and angry about a major computer security breach at a leading retailer this week because they can't get the information they need to protect themselves from fraud or identity theft.

The U.S. parent company of Winners and HomeSense said it has passed on the credit and debit card numbers that might have been exposed when hackers got into its computer system to the credit card companies or the banks that issue the cards.

But in Canada only some banks are passing that information directly on to their customers. Others say they're monitoring the accounts for signs of suspicious activity.

"I'm flipping out over this," said Jennifer Lee Jones, a 41-year-old Newmarket-area resident who shops at Winners. "I've been on the phone for an hour and a half with Winners' customer service trying to find out if my ID was stolen. They're not telling me anything."

Read more at: Irate card users left in dark