Capital One criticised over credit card cheques
A LEADING debt campaigner has described Capital One Bank as "reckless" after it sent its customers unsolicited credit card cheques.
The cheques came with a letter encouraging cardholders to use them, just days after a standards watchdog criticised the bank for a similar mailing last year.
Yvonne Gallacher, chief executive of Money Advice Scotland, said: "I have real concerns about the tone. There is a real inducement to use the cheques and nothing about the fact that it will have to be paid back or how much it will cost."
The cheques came with a letter encouraging cardholders to use them, just days after a standards watchdog criticised the bank for a similar mailing last year.
Yvonne Gallacher, chief executive of Money Advice Scotland, said: "I have real concerns about the tone. There is a real inducement to use the cheques and nothing about the fact that it will have to be paid back or how much it will cost."
Read more at: Capital One criticised over credit card cheques
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